FAQs

• Authenticity Guarantee

All shoes are guaranteed to be 100% authentic. We never deal with fakes nor factory variants of any kind.

• Durability

Shoes over 7 years old are not recommended for wear. Wear at your own risk. 

• Sales Tax

Sales tax will be collected for CA residents only.

• Return Policy

All sales are final. No refunds or exchanges are accepted unless wrong pairs are sent. 

• Shipping & Handling

All orders are shipped within 1-2 business days.  All shipments are accompanied by a Tracking Number, and Signature Confirmation for orders over $400.  

For a copy of your shipping label, please Direct Message us via Instagram with your order # or purchased item.

• International Shipping

Currently, we only offer domestic shipment within the United States.  For international purchases however, please Direct Message us via Instagram prior to purchasing, so we can discuss the best method of shipping for you.  

Customers are responsible for custom or duty fees.  

• Sneaker Purchases

We only purchase Player Exclusives shoes at the moment. To sell, please Direct Message us via Instagram @mypekicks.